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Privacy Policy

In compliance with the General Data Protection Regulation (GDPR) (from May 25th, 2018), we have updated our Privacy Policy to reflect new legislation and changes.
This privacy policy provides you with details of how we collect and process your personal data through your use of our website www.ady-hv.co.uk , including any information you may provide through our site when you contact us.
Your personal data – what is it?
Personal data means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.
In other words, it is any data that can lead to the identification of a specific (living) person. It can include obvious identifiers such as a name or address, or a combination of seemingly neutral information (for example, job title, company, or location) that, when combined, could identify an individual.
Who we are
Ady-HV Limited is a specialist provider of high-voltage and low-voltage cable jointing, testing, and electrical installation services across the UK.
Our commitment is to deliver a high standard of workmanship and customer service across all projects – whether domestic, commercial, or industrial.
Information we may collect from you
We may collect, store, and use the following kinds of personal information:
  • Information that you provide to us such as your name, address, telephone number, email address, and any feedback you give to us (including via phone, email, or web form submissions).
  • Information about the services that we provide to you (including, for example, what we have supplied, when and where, what you paid, and how you use our services).
  • Information you may provide us about other people (such as contractors, site managers, tenants, or colleagues).
  • Any other information that you choose to send to us.
Where you provide information about other people to us, you confirm that you have their permission to do so and that the information provided is accurate to the best of your knowledge.
How we process your personal data
We comply with our obligations by keeping personal data up to date; storing and destroying it securely; not collecting or retaining excessive amounts of data; protecting personal data from loss, misuse, unauthorised access or disclosure; and by ensuring appropriate technical measures are in place to protect it.
We use your personal data for the following purposes:
  • To provide services and fulfil our contracts
  • To meet legal and compliance obligations
  • For website administration
  • For internal operational requirements
  • To manage our relationship with you
How long we keep your data
We retain personal data for no longer than is reasonably necessary. Retention periods may vary depending on the type of data, its purpose, and any legal or regulatory requirements.
In general, we hold your personal data on our systems for as long as you are a customer and for as long as is necessary thereafter to comply with our legal obligations or to resolve any disputes.
Sharing your information
We will not share your personal data with third parties without your prior consent, except where required by law or as set out below.
We may pass your personal data to third-party service providers, agents, and subcontractors for the purposes of completing tasks and providing services to you on our behalf. However, we disclose only the information that is necessary for them to perform their function and require them to keep your information secure and not use it for their own purposes.
We will never sell or rent your information to third parties.
Your rights and your personal data
Unless subject to an exemption under data protection laws, you have the following rights with respect to your personal data:
  • The right to request a copy of your personal data that we hold about you
  • The right to request that we correct any data found to be inaccurate or out of date
  • The right to request erasure of your personal data where it is no longer necessary for us to retain it
  • The right to request that we provide you with your personal data, and where possible, transmit that data directly to another data controller
  • The right, in certain circumstances, to restrict processing of your personal data
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)
For your security, we may ask you to verify your identity before fulfilling any personal data requests.
What are cookies?
Cookies are small text files stored on your device by a website. They enable websites to recognise your device, retain preferences, and improve the browsing experience.
What do we use cookies for?
We use cookies to:
  • Help our website function effectively
  • Understand how visitors use our website
  • Improve user experience and site performance
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without them.
Other websites
Our website may contain links to other websites. This privacy policy applies only to our own site, so if you follow links to other websites, we encourage you to read their privacy policies.
GDPR
In accordance with GDPR, any information you have submitted through our website can be deleted upon request.
In accordance with GDPR, any information you have submitted to this website via one of the various forms can be deleted dynamically by yourself. When submitting the data to us you will have received a notification email with a ‘Delete this information’ link at the bottom – simply click on that link to remove the stored data for that unique submission.
You can request a copy of the personal data we hold about you or ask for it to be erased.

Request report

I would like to request an electronic format report of any data you currently hold on me or my company.
Request Report

Delete my data

I would like to request any data held on myself or my company (as supplied by electronic report) be deleted.
Delete My Data Report

Delete my data

I would like to request any data held on myself or my company (as supplied by electronic report) be deleted.
Delete My Data
How to contact us
If you have any questions, concerns, or complaints regarding this policy or our data practices, please contact us: Ady-HV Limited Email: office@ady-hv.co.uk

Address: ADY-HV Cable Jointing, Gill Farm, Gill Farm Road, South Darenth, Kent DA4 9LE